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Supporting our Merchants

Pavetuf

We are keen to be more than just another supplier and seek to be a proactive business partner with our merchants. Recognised by BALI for 2 consecutive years, we have been awarded the ‘BALI Affiliate Award for Exceptional Service’. Here’s why…..

  • Personal Service: All customers have a dedicated ‘face-to-face’ Sales Managers and an internal Account Manager at Head office.
  • Flexibility supporting budget constraints: Fair pricing schedules are transparent and agreed with all merchants but our Sales Managers have flexibility (within parameters) to work around your budget constraints.
  • Good complaint resolution: Every issue raised is dealt with personally and respectfully, underpinned by a fair procedure. We seek to understand how all involved has been affected and take appropriate remedial action…..

“Mrs Grealy sends her thanks for swift and efficient response and congratulates you on your customer service. Thanks again from me.” Sharp Paving

  • Technical support: We deliver product training and have accessible technical information: laying patterns, pack details, weights, manufacturing tolerances (click here for information link ). Embracing CE regulations, we are a CE compliant company. All product labelling has been updated to include all required CE marking information. Please click here to view our CE marking Declarations of Performance.
  • Business and Sales: Our Sales Managers generate annual business plans with their merchant’s, which are reviewed quarterly…..

 “Working with NPP on our business plan gave me the opportunity to review the past year objectively, overcome challenges I faced as a new Manager and better plan for 2013. Our regular reviews have supported me to make the right business decisions, growing sales at my branch.” Mike Dixon, Building Supply Company, Grange

  • Marketing: We offer an enviable marketing package supplying merchants with samples, brochures, yard banners, product displays and product images. Subject to negotiations, marketing rebates are also available. Our annual PR plan aims to increase awareness of the NPP brand and puts significant investment into industry events and activities, which generate leads for our customers.

 “I contacted NPP for help with a quote and sourcing of a small order. The response was pretty much instant and NPP could not help me enough. I was so impressed with such an unexpected, fantastic response that I had to call Natural Paving in person to say thank you.” Direct Customer (Merchant) - Jane, Naylor Myers, Silsden branch

 

“We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.”

Home Owner - Dr Pathak, Leicester

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Other Products

Quick Downloads

  • Product Catalogue

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  • Pavetuf Brochure

  • Click to download our Pavetuf Brochure

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  • Vitripiazza Brochure

  • Click to download our Vitripiazza Brochure

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  • Commercial Brochure

  • Click to download our Commercial Brochure

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  • Baksteen Brochure

  • Click to download our Baksteen Brochure

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  • Luxigraze Brochure

  • Click to download our Luxigraze Brochure

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Latest News

  • JUN

    22

    SUMMER ADDITIONS FOR NATURAL PAVING PRODUCTS (TALASEY GROUP)

    Natural Paving Products is excited to announce a new addition to its high quality artificial grass range, Luxigraze, as well as three new additions to its Vitripiazza porcelain paving collection. Adding to its hugely popular range of high-end Italian vitrified porcelain products, the company has added Anno Grigio, Anno Grafite and...

    Read more
  • MAY

    15

    NATURAL PAVING ANNOUNCES LANDSCAPING AWARD WINNERS

    NATURAL PAVING ANNOUNCES LANDSCAPING AWARD WINNERS Natural Paving Products (UK) Ltd is delighted to announce the winners of its annual Landscaping Professional Awards. The awards recognise and reward high quality craftsmanship and innovative designs, which use the company’s products. After receiving an incredible number of high quality entries the company has settled...

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  • APR

    10

    THE GO-TO GUIDE FOR NATURAL STONE PAVING

    The UK’s leading independent natural stone supplier Natural Paving Products (UK) Ltd has created a highly detailed resource for merchants, specifiers, homeowners and installers wanting to know more about natural stone paving including technical information, laying guides, aftercare and more.   The unique Understanding & Installing Natural Stone Paving guide is free...

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  • MAR

    15

    NATURAL PAVING PRODUCTS REVS UP WITH NEW APPRENTICE SPONSORSHIP DEAL

    The UK’s leading independent supplier of high quality, ethically sourced natural stone landscaping products, Natural Paving Products is delighted to announce it will be sponsoring apprentice and budding motocross racer, Jodie Huntington for the duration of 2017.   Jodie is completing an apprenticeship in level two, business admin at Natural Paving Products...

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  • MAR

    06

    Luxigraze: A Brand New Artificial Grass Range From Natural Paving Products

    Launching for 2017, Natural Paving Products (UK) Ltd has introduced Luxigraze, a range of premium artificial grass and supporting installation, care and maintenance products to offer a complete low-maintenance landscaping portfolio. Currently available in four different specifications, 20 Premium (20mm pile height), 30 Premium (30mm pile height), 32 Luxury (32mm pile...

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  • JAN

    08

    LUXURY PATIO INSPIRES NEW BUILD BUYERS

    An exclusive housing development in Halifax, West Yorkshire has used sandstone paving from Natural Paving Products (UK) Ltd to create an attractive additional selling point with a luxurious feel. Comprising of six luxury five-bedroom detached houses in the prestigious Savile Park area of Halifax, the development is a shining example of...

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