Q. Can patio cleaners be used on natural stone paving?
A. We only recommend the Pavetuf range of cleaners and sealants; please click here for further details.
Q. Does natural stone need to be sealed?
A. Stone does not have to be sealed, but it can help protect stone from staining and it can also enhance the colour of the stone in some cases. We only recommend that Pavetuf invisible Sealant or Pavetuf Satin Sealer is used, subject to your specific needs. For more information please click here. Always take professional advice before carrying out any type of sealing.
Q. Can natural stone paving be used for driveways?
A. Natural stone can be used for driveways, however we would recommend using our 50mm thick block paving stones for a driveway. It is also recommended to use a darker coloured stone which is less likely to show up tyre marks and occasional oil droplets.
Q. My flagstones/block paving/walling/stone accessories are not exactly the same as the sample I received, Why?
A. Samples only represent a typical example of that particular stone type and finish but does not represent the overall proportions of colours that will be found in any final deliveries of the product. This is due to the fact that natural stone products are characteristically subject to colour variations and markings. The degree of colour variations and markings cannot be pre-determined prior to delivery or changed on receipt of the product.
Q. Where can I view Natural Paving Products?
A. Our products can be seen in our stockists across the UK, please click here to find your local stockist and display centre or contact the Customer Service Team on 0330 333 8030.
Q. How do I buy from Natural Paving Products?
A. All of our products can be bought directly from any of our Builders Merchants. Please click here to find your local stockist and display centre.
Q. How do I request a sample?
A. Simply click here and complete the sample request form or contact the Customer Service Team on 0330 333 8030.
Q. Is natural stone better than concrete?
A. Yes, we would recommend natural stone over concrete equivalent products because it is a sustainable product, which retains its beauty over time. Please click here to find out more about the benefits of natural stone over concrete.
Q. How do I lay natural stone paving?
A. Please refer to our laying guides for advice by clicking here. We also have a number of Landscape Professionals that can design, install and maintain your garden/patio/driveway. Please click here to find your Professional or contact the Customer Service Team on 0330 333 8030.
Q. How do I clean my natural stone paving?
A. Please refer to our Pavetuf information for advice.
Q. How do I give feedback, leave a praise or make a complaint?
A. Your feedback is very important to us and we would love to hear from you. You can submit your comments direct via our feedback form, please click here. Alternatively you can write, email or call us, please click here for full contact details.
Q. How do I contact Natural Paving Products?
A. You can contact us via phone, email, fax or post, please click here for full contact details.