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Supporting our Merchants

Resiscape

We are keen to be more than just another supplier and seek to be a proactive business partner with our merchants. Recognised by BALI for 2 consecutive years, we have been awarded the ‘BALI Affiliate Award for Exceptional Service’. Here’s why…..

  • Personal Service: All customers have a dedicated ‘face-to-face’ Sales Managers and an internal Account Manager at Head office.
  • Flexibility supporting budget constraints: Fair pricing schedules are transparent and agreed with all merchants but our Sales Managers have flexibility (within parameters) to work around your budget constraints.
  • Good complaint resolution: Every issue raised is dealt with personally and respectfully, underpinned by a fair procedure. We seek to understand how all involved has been affected and take appropriate remedial action…..

“Mrs Grealy sends her thanks for swift and efficient response and congratulates you on your customer service. Thanks again from me.” Sharp Paving

  • Technical support: We deliver product training and have accessible technical information: laying patterns, pack details, weights, manufacturing tolerances (click here for information link ). Embracing CE regulations, we are a CE compliant company. All product labelling has been updated to include all required CE marking information. Please click here to view our CE marking Declarations of Performance.
  • Business and Sales: Our Sales Managers generate annual business plans with their merchant’s, which are reviewed quarterly…..

 “Working with NPP on our business plan gave me the opportunity to review the past year objectively, overcome challenges I faced as a new Manager and better plan for 2013. Our regular reviews have supported me to make the right business decisions, growing sales at my branch.” Mike Dixon, Building Supply Company, Grange

  • Marketing: We offer an enviable marketing package supplying merchants with samples, brochures, yard banners, product displays and product images. Subject to negotiations, marketing rebates are also available. Our annual PR plan aims to increase awareness of the NPP brand and puts significant investment into industry events and activities, which generate leads for our customers.

 “I contacted NPP for help with a quote and sourcing of a small order. The response was pretty much instant and NPP could not help me enough. I was so impressed with such an unexpected, fantastic response that I had to call Natural Paving in person to say thank you.” Direct Customer (Merchant) - Jane, Naylor Myers, Silsden branch

 

“We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.”

Home Owner - Dr Pathak, Leicester

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Other Products

Quick Downloads

  • Product Catalogue

  • Click to download our Product Catalogue

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  • Pavetuf Brochure

  • Click to download our Pavetuf Brochure

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  • Vitripiazza Brochure

  • Click to download our Vitripiazza Brochure

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  • Commercial Brochure

  • Click to download our Commercial Brochure

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  • Baksteen Brochure

  • Click to download our Baksteen Brochure

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  • Luxigraze Brochure

  • Click to download our Luxigraze Brochure

  • Download now

Latest News

  • DEC

    11

    We are thrilled to have been listed as BALI award winners in the affiliates category for Excellent Customer Service!

    We are thrilled to have been listed as BALI award winners in the affiliates category for Excellent Customer Service! Left – Right: Mike Jepps (Business Development Manager Commercial & Clay), Malcolm Gough (Group Sales & Marketing Director), Steph McGovern, Tim Rushton (Sales Director)...

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  • DEC

    10

    New Talasey Brochure and Products for 2018

    The first ever Talasey Group brochure is packed with many fantastic new products and is now available to pre order! The Talasey Group brochure encompasses all it’s products brands, Natural Paving, Vitripiazza, Baksteen, Pavetuf, Resiscape and Luxigraze, which offer the very best in landscaping solutions. Representing the very best in natural stone...

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  • DEC

    08

    Meet Tommy Talasey – The change explained

    Watch the Tommy Talasey video to find out more about the change with Natural Paving Products. The Talasey Group are providers of domestic and commercial landscaping solutions across europe and the USA. The origins of the Talasey Group is founded in the history of its leading product brand, Natural Paving Products...

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  • DEC

    04

    Changing The Business Landscape: Natural Paving Products Introduces Talasey Group in Line With Company Growth

    With a variety of products catering to a host of different landscaping solutions, Natural Paving Products (UK) Ltd has created the Talasey Group corporate entity under which Natural Paving and all of its sub brands now sit Since our launch in 2004, we have become the UK’s leading independent supplier of...

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  • JUN

    22

    SUMMER ADDITIONS FOR NATURAL PAVING PRODUCTS (TALASEY GROUP)

    Natural Paving Products is excited to announce a new addition to its high quality artificial grass range, Luxigraze, as well as three new additions to its Vitripiazza porcelain paving collection. Adding to its hugely popular range of high-end Italian vitrified porcelain products, the company has added Anno Grigio, Anno Grafite and...

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  • MAY

    15

    NATURAL PAVING ANNOUNCES LANDSCAPING AWARD WINNERS

    NATURAL PAVING ANNOUNCES LANDSCAPING AWARD WINNERS Natural Paving Products (UK) Ltd is delighted to announce the winners of its annual Landscaping Professional Awards. The awards recognise and reward high quality craftsmanship and innovative designs, which use the company’s products. After receiving an incredible number of high quality entries the company has settled...

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