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Supporting our Merchants


We are keen to be more than just another supplier and seek to be a proactive business partner with our merchants. Recognised by BALI for 2 consecutive years, we have been awarded the ‘BALI Affiliate Award for Exceptional Service’. Here’s why…..

  • Personal Service: All customers have a dedicated ‘face-to-face’ Sales Managers and an internal Account Manager at Head office.
  • Flexibility supporting budget constraints: Fair pricing schedules are transparent and agreed with all merchants but our Sales Managers have flexibility (within parameters) to work around your budget constraints.
  • Good complaint resolution: Every issue raised is dealt with personally and respectfully, underpinned by a fair procedure. We seek to understand how all involved has been affected and take appropriate remedial action…..

“Mrs Grealy sends her thanks for swift and efficient response and congratulates you on your customer service. Thanks again from me.” Sharp Paving

  • Technical support: We deliver product training and have accessible technical information: laying patterns, pack details, weights, manufacturing tolerances (click here for information link ). Embracing CE regulations, we are a CE compliant company. All product labelling has been updated to include all required CE marking information. Please click here to view our CE marking Declarations of Performance.
  • Business and Sales: Our Sales Managers generate annual business plans with their merchant’s, which are reviewed quarterly…..

 “Working with NPP on our business plan gave me the opportunity to review the past year objectively, overcome challenges I faced as a new Manager and better plan for 2013. Our regular reviews have supported me to make the right business decisions, growing sales at my branch.” Mike Dixon, Building Supply Company, Grange

  • Marketing: We offer an enviable marketing package supplying merchants with samples, brochures, yard banners, product displays and product images. Subject to negotiations, marketing rebates are also available. Our annual PR plan aims to increase awareness of the NPP brand and puts significant investment into industry events and activities, which generate leads for our customers.

 “I contacted NPP for help with a quote and sourcing of a small order. The response was pretty much instant and NPP could not help me enough. I was so impressed with such an unexpected, fantastic response that I had to call Natural Paving in person to say thank you.” Direct Customer (Merchant) - Jane, Naylor Myers, Silsden branch


“We had been thinking about doing our driveway and patio for a number of years. We knew it would be a big investment so we weren’t going to rush into it. Natural Paving were so helpful and provided suggestions, samples and recommended contractors. We finally decided to go ahead and have had both our patio and driveway done and the results are fantastic. We couldn’t be happier with the service and support.”

Home Owner - Dr Pathak, Leicester


Other Products

Quick Downloads

  • Product Catalogue

  • Click to download our Product Catalogue

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  • Pavetuf Brochure

  • Click to download our Pavetuf Brochure

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  • Vitripiazza Brochure

  • Click to download our Vitripiazza Brochure

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  • Commercial Brochure

  • Click to download our Commercial Brochure

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  • Baksteen Brochure

  • Click to download our Baksteen Brochure

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  • Luxigraze Brochure

  • Click to download our Luxigraze Brochure

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Latest News

  • MAR


    Luxigraze: A Brand New Artificial Grass Range From Natural Paving Products

    Launching for 2017, Natural Paving Products (UK) Ltd has introduced Luxigraze, a range of premium artificial grass and supporting installation, care and maintenance products to offer a complete low-maintenance landscaping portfolio. Currently available in four different specifications, 20 Premium (20mm pile height), 30 Premium (30mm pile height), 32 Luxury (32mm pile...

    Read more
  • JAN



    An exclusive housing development in Halifax, West Yorkshire has used sandstone paving from Natural Paving Products (UK) Ltd to create an attractive additional selling point with a luxurious feel. Comprising of six luxury five-bedroom detached houses in the prestigious Savile Park area of Halifax, the development is a shining example of...

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  • DEC



    Natural Paving Products is delighted to announce its new homeowner rating system is now live and fully integrated into its 2016 Landscaping Professional Awards, which are now open for entries. Updating the company’s membership scheme for professional landscapers, the Homeowner Rating System is an easy way to create an online portfolio...

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  • DEC



    Building on its established ranges and launching a number of brand new products, Natural Paving Products (UK) Ltd is encouraging customers to order its 2017 brochure for their first chance to see its new offering. Available in January, the brochure showcases the company’s entire range of products, as well as useful...

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  • OCT



    Bringing the best the world can offer to the UK, Natural Paving Products is delighted to launch a new range of premium Dutch hand crafted artisan clay pavers. Baksteen Clay Pavers offer users a huge range of possibilities and will be available in nine colours. Baksteen Clay Pavers are remarkably versatile...

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  • OCT



    Hard landscaping is becoming increasingly important as both the public/commercial and private sectors face the challenges of urbanisation. Here Malcolm Gough, Group Sales and Marketing Director at Natural Paving Products (UK) Ltd shares his top tips when specifying natural stone paving. More than half of the world’s population now lives in...

    Read more